Data We Collect and Why We Use It
When you open an account, we collect the details you submit at registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Every deposit and withdrawal you make generates a transaction record linked to your account wallet. We
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also collect device identifiers, browser type, and session logs automatically when you connect to our lobby — this helps us detect unusual activity and keep your account secure. If you contact our support team, that conversation is stored so we can follow up accurately. We do
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not sell your personal data to third parties. We share information only where it is required for payment processing, fraud prevention, or where local law compels us. Retention periods vary by data type: account records are kept for as long as your account is active and
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for a defined period afterward as required under applicable rules. Payment transaction data linked to bKash, Nagad, and Rocket transfers may be retained longer for audit and dispute-resolution purposes. You can request a copy of the data we hold about you at any time through our
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support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.